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Privacy Policy
Government Non-Affiliation Disclaimer

IMPORTANT: Nagorik app is an independent platform and is NOT a government application. We are not affiliated with, endorsed by, or connected to any government entity or organization in Bangladesh or elsewhere.

  • This is a citizen journalism platform developed by independent developers
  • We do not provide any official government services
  • All information should be verified through official government channels
  • We are not authorized to act on behalf of any government entity

For official government services, please visit the respective government websites or contact your local government offices directly.

This privacy policy applies to the Nagorik app (hereby referred to as "Application") for mobile devices that was created by Safin The Dev (hereby referred to as "Service Provider") as an Ad Supported service. This service is intended for use "AS IS".


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as


The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.


For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to phoneNumber. The information that the Service Provider request will be retained by them and used as described in this privacy policy.


Use of Device Identifiers

Our app, Nagorik, may collect and transmit certain device identifiers such as Advertising ID, Android ID, and other device-related identifiers. These identifiers are used to support app functionality, analytics, and advertising.


Third-Party SDKs

We use third-party services, including AppLovin SDK, to deliver advertisements and improve app performance. These services may collect and share device identifiers and other technical information for the following purposes:


Data Sharing

Device identifiers may be shared with AppLovin and other third-party partners as required to provide advertising and analytics services. This data is collected automatically and cannot be disabled, as it is required for the proper functioning of ad-supported features.


How We Protect Your Data

We do not sell user data. Data collected by third-party SDKs is processed in accordance with their own privacy policies. For more information about AppLovin's data practices, please visit:

AppLovin Privacy Policy


GDPR Compliance

For users in the European Union (EU), European Economic Area (EEA), and other regions with similar data protection laws, we are committed to complying with the General Data Protection Regulation (GDPR) and protecting your privacy rights.


Legal Basis for Processing

We process your personal data based on the following legal grounds:


Your GDPR Rights

As a data subject under GDPR, you have the following rights regarding your personal data:


Exercising Your Rights

To exercise any of these rights, please contact us at sahariar350@gmail.com with your request. Please include:

We will respond to your request within 30 days of receiving it. In some cases, we may need to extend this period by an additional 60 days, in which case we will inform you of the extension and the reasons for the delay.


Right to Lodge a Complaint

If you believe that we have not adequately addressed your concerns or handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority. You can find your local authority through the European Data Protection Board website.


International Data Transfers

Please note that your personal data may be transferred to and processed in countries outside the EU/EEA, including the United States, where our third-party service providers (such as Google Firebase, AdMob, and AppLovin) operate. These countries may have data protection laws that are different from those in your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including:


Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at sahariar350@gmail.com and they will respond in a reasonable time.


Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.


The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (sahariar350@gmail.com) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


This privacy policy is effective as of 2025-11-12


Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.


Information Sources and Verification

The information presented in our app is sourced from:

While we strive to maintain accuracy, users should verify critical information through official government channels. We encourage users to cross-reference information and exercise due diligence when consuming and sharing content.

Data Source Disclaimer

The data presented in our app comes from two main sources:

We do not have any affiliation with Google, any government entity, or official organizations. The information provided is crowd-sourced and intended for informational purposes only. Users should exercise their own judgment and verify critical information through official channels before making important decisions.

Links to Other Sites

The Application may contain links to other websites or services, including passport and police clearance services. When you click on these third-party links, you will be directed to their respective websites. Please note that:

We strongly recommend reviewing the Privacy Policy of any external websites you visit through our Application. The Service Provider cannot and does not assume any responsibility for the content, privacy policies, or practices of any third-party sites or services accessed through our Application.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at sahariar350@gmail.com.

Data Collection and Sources

Our app collects and presents data from the following sources:

  1. User-Generated Content (Primary Source)
    • Community reports and submissions
    • Citizen journalism content
    • User feedback and comments
  2. Public Data Sources
    • Google Maps API data (used with compliance to Google's terms)
    • Publicly available information
    • Open data sources

Note: All information in this app is for informational purposes only. Users are encouraged to verify any critical information through official government channels before making any decisions.